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Logistics · Freight Agencies · 3PL
Carrier vetting, lead follow-up, quote response, and check calls handled by AI that sits on top of the tools you already run. Designed, built, and operated for you by a team led by a 35-year logistics operator.
30-day pilot. Measured results. No long lock-in.
Where the hours go
None of it is hard. All of it is constant. And every hour spent on it is an hour not spent on the customers and carriers who pay you.
Pulling MC and DOT numbers, capturing VINs, checking three different fraud services, and doing it again for the next load.
Quotes sent, no reply, no follow-up, because the day got away. The shipper books with whoever called back.
An RFQ lands at 4:50 on a Friday. By Monday the freight has moved with someone else.
Track and trace by phone, hot loads that need a milestone update, and a shipper who wants to know where the truck is right now.
What we build
Your TMS, load boards, and carrier-vetting services stay exactly where they are. The AI does the repetitive steps between them, and you approve everything before it goes live.
VIN verification, MC/DOT capture, and automatic cross-checks against Highway, Carrier 411, and Freight Validate, with fraud and double-brokering flags raised before a load is tendered.
→ Vetting in half the time, with a complete file.Every open lead on a follow-up cadence in your voice: timely, specific, and never a drip sequence. Replies route to you; silence gets a smart next touch.
→ 100% of open leads worked, none forgotten.Inbound RFQs and inquiries acknowledged in seconds, key details captured, and the request queued for pricing with everything your team needs to quote fast.
→ First to respond, every time.Automated milestone updates for standard loads and immediate escalation on the ones that matter: late pickups, missed appointments, hot loads.
→ Zero dropped milestones on hot freight.New shipper paperwork, credit applications, and carrier packets collected, checked, and filed without anyone re-keying a form.
→ New accounts live in days, not weeks.One live view of response times, follow-up coverage, vetting turnaround, and exceptions, so you can see what the AI is doing and what it's worth.
→ Numbers you can put in front of a partner.Proven in freight
An agency owner and operations manager were spending their days vetting carriers and chasing leads by hand. We put an AI layer over their existing stack for carrier sourcing and vetting, then added follow-up and nurture on every open lead in the owner's own voice.
Client-reported results at 60 days
Who this fits
Agents running their own book under a larger logistics company, where the owner is also the sales team, the vetting desk, and the after-hours dispatcher.
Brokerages and 3PLs with real volume and a small back office, where carrier fraud and slow quotes cost margin every week.
Operators in one to three markets who need new-account intake, customer communication, and follow-up handled without adding headcount.
Document-heavy operations where shipment paperwork, status updates, and customer questions pile up faster than people can answer them.
How it works
No six-month build, no long lock-in. We earn the next step by proving the last one.
We map how loads, leads, and paperwork actually move through your shop and pick the one use case that will pay off fastest.
We build and run it for you, with a small footprint on your time, and measure it against numbers you already track.
Working? We add the next use case: quote response, track and trace, onboarding, then client acquisition. Not what you hoped? You walk, with no further obligation.
Everything is done-for-you: you approve what goes live, we handle the rest.
Why an operator
Dallas Wymes, Founder
Dallas started in freight forwarding at Air Express International in 1991, was an owner and executive at Kamino International Logistics, led national accounts at ABX Logistics, built startup operations for Crane Worldwide, and spent 16 years as a vice president at Mainfreight scaling its Americas warehousing division.
He knows what a bad carrier costs, what a slow quote costs, and what it feels like when a hot load goes quiet. Silk Road AI Solutions builds the AI he would have wanted running his own desk, and measures it the way an operator would.
Book time with Dallas →Questions operators ask
No. We build an AI layer over the tools you already run. Your TMS, load boards, carrier-vetting services, and CRM stay in place; the AI does the repetitive work between them, such as checking a carrier, following up on a lead, or chasing a check call.
When a carrier is sourced, the AI captures the VIN and MC/DOT details, cross-checks them against services like Highway, Carrier 411, and Freight Validate, and flags anything that looks like fraud or double brokering before a load is tendered. A person still makes the final call; they just start with a complete file instead of building one.
Yes. Every agent we deploy identifies itself as automated when asked, and proactively where the law requires it. Follow-ups go out in your voice and under your name, and you approve every message template before it runs.
Every engagement starts with a 30-day pilot on one use case, measured against numbers you already track. In the freight agency engagement below, the owner had eight hours a week back within 60 days. If the pilot doesn't deliver, you walk with no further obligation.
Pilots are scoped to a single use case with a fixed price agreed up front, so you know the number before we start. After the pilot, we add the next use case only when the last one has paid for itself.
It fits best with freight agencies and agency owners, asset-light brokers and 3PLs, and regional warehousing and distribution companies operating in one to three markets. Big enough to have real volume, small enough that the owner still feels every dropped lead.
One short call. We'll pinpoint the highest-ROI place to start, and show you exactly how we'd build and run it in 30 days.
Book your call
Silk Road